All my customers and blog readers.
Hi this is sara Alex who is the onwer of Furniture Store ** terra **.
I want to let you know about the Store Policy.
#1.There is a policy of a NO REFUND and NO EXCHANGE.
Please check your items if they are OK before purchasing.
If you could not get the items from MarketPlace, please let me know that. I will make sure your purchasing record then respond to individual attention.
#2.When the script BROKE.
At first, let me know about your item's script broke on the notecard then send me the broken item.
I make sure your purchasing record and then exchange new one util 3 times. If your items broke 4 times, please buy new one again.
If current price is sales at suggested prices, I will not discount to the Promotion price. Even if you got Promo items.
#3.About customize
If you want me to add a favo texture into your item, it will be free. But NO CHANGE SPECIFICATIONS.
However, if you really want me to change specifications the items, I will be given below.
The change specifications price is 25 L$ / 1 animation × modify number of pieces. (includ TIP)
#4.About Group
Current group works on ** terra ** Subscribe-O-Matic and ** terra ** SL group does not work now. But I will start new group "** terra ** VIP Group" soon(paid group).
** terra ** Subscribe sends the gift to new subscribers now. But it finished giving the subscribe gift today.
I will kick-out the members in ** terra ** SL group today. And then I will let you know after I ready for the new paid group.
#5.About invited a mall and collaboration
At least, I do not think join any malls and collaboration with anyone now.
These are the main policy of ** terra **. If you have any questions, please let me know that.
Thank you.
sara Alex